Our Commitment

Big Business Scoopers is committed to making our website as accessible, understandable, and easy to use as reasonably possible for all visitors.

We believe people should be able to learn about our pet waste removal services, review our rates and policies, request service, and contact our team without encountering unnecessary barriers.

As our website continues to grow and change, we aim to follow recognized accessibility practices and improve the experience for people using different devices, browsers, assistive technologies, and methods of navigation.

Accessibility Features

We design and maintain our website with accessibility in mind. Features may include:

• Clear page titles, headings, and content organization
• Readable typography and appropriately sized text
• Sufficient contrast between text and backgrounds
• Descriptive links, buttons, and form labels
• Alternative text for meaningful images when appropriate
• Keyboard-friendly navigation where reasonably possible
• Responsive layouts for desktop, tablet, and mobile devices
• Plain-language explanations of our services and policies

Continuous Improvement

We periodically review our website and make updates as new pages, features, images, forms, and other content are added.

Although we strive to provide an accessible experience, some areas of the website may not yet meet every accessibility goal. Technical limitations, older content, third-party integrations, or newly added features may occasionally create barriers.

When we learn that part of our website is difficult to use, we will evaluate the issue and make reasonable efforts to improve it.

Third-Party Content and Services

Our website may use or link to services operated by other companies, including:

• Online forms
• Scheduling or customer-management tools
• Payment processors
• Embedded maps
• Social media platforms
• Videos or other embedded media
• Review and communication tools

We strive to choose service providers that support accessible experiences. However, we do not control the design, functionality, or accessibility of websites and tools operated by third parties.

If a third-party feature prevents you from obtaining information or contacting us, please reach out directly so we can assist in another way.

Need Assistance?

If you experience difficulty accessing any part of our website, completing a form, reading content, or obtaining information about our services, we would appreciate the opportunity to help.

When contacting us, it is helpful to include:

• The page or feature you were trying to use
• A brief description of the difficulty you experienced
• The device, browser, or assistive technology involved, if known
• The information or service you were trying to access
• Your preferred method of receiving assistance

You are not required to provide technical details in order to receive help. We will make every reasonable effort to provide the information, communication, or service you need in another accessible format.

Feedback Is Welcome

Accessibility improvements are often guided by the experiences of real visitors. We welcome respectful feedback about barriers, usability concerns, or opportunities to make our website easier to navigate.

We will review accessibility-related feedback and consider reasonable updates based on the nature of the issue, available technology, and the needs of our visitors.