Frequently Asked Questions

Answers Before You Ask.

We’re here to make things simple. Here are quick answers to some of the questions we hear most often.

✓ Recurring Service ✓ Fully Insured ✓ No Contracts
A happy Big Business Scoopers client dog
What exactly do you do?

We professionally remove dog waste from properties throughout New Jersey. We visit on a recurring schedule, thoroughly clean your property, and securely double bag the waste before placing it in your trash can.

Do you service my area?

We currently serve parts of Camden, Essex, Gloucester, Morris, Passaic, and Union Counties in New Jersey. Explore our service areas to see whether we currently scoop in your community. If you’re nearby but don’t see your town listed, feel free to ask—we’re always expanding.

How often do you provide service?

We currently offer weekly, every other weekly and one-time cleanup options. Weekly service provides the cleanest yard and is the most popular option for most households.

Do I need to be home?

No. As long as we have safe access to your yard, you do not need to be home while we perform your cleanup.

Will I know when you're on the way

Yes. We send a text message when your Scooper is on the way, so you'll know approximately when to expect us. If we need you to unlock a gate or have any questions while we're en route, we'll reach out then.

Can my dog stay outside?

Usually, yes! Most dogs love meeting our Scoopers. If your dog is uncomfortable with strangers or becomes protective of the yard, we'll simply ask that they're brought inside while we work.

What happens if it rains or snows?

We work through most weather, including light rain. If severe weather, snow, flooding, lightning, or other unsafe conditions prevent us from working safely, your visit may be skipped. Because the following cleanup typically takes significantly longer, your regular service charge still applies. If you clean the yard yourself before we return, simply let us know and we'll gladly credit that visit.

Are you insured?

Yes. Big Business Scoopers is fully insured, giving you peace of mind every time we visit your property.

Is there an initial cleanup fee?

Most new clients require an initial cleanup before recurring service begins. Initial cleanups start at $99 for up to one hour. If your yard has been maintained regularly, we'll let you know if the fee can be reduced or waived.

Do you require contracts?

No. There are no long-term contracts or commitments. Cancel anytime. We believe great service should earn your business every visit.

How does billing work?

Recurring service requires a debit or credit card on file for automatic payment. We'll simply charge your card automatically each month, so there's nothing you need to remember.

How do I request changes to my service?

Please contact our office directly by phone or email. Our Scoopers focus on providing excellent service in the field, while our office handles scheduling, billing, vacations, service changes, and account questions to ensure nothing gets missed.

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